MSP remote support
Run Delta under your own brand with a relay you can explain to every customer. No consumer SaaS in your support stack.
Native client for Windows, macOS, and Linux. Sessions are end-to-end encrypted over an EU relay you control, hosted on Altovar Cloud EU in Frankfurt. No vendor in the middle of every support call.
Connect to any remote machine by device ID. Operate keyboard, mouse, and screen as if you were at the desk. Clipboard, file transfer, and terminal tunnel are included: no separate vendor, no third-party tab.
Every remote-desktop tool routes sessions through a relay. Most vendors own it and you take it on trust. Delta runs its relay on Altovar Cloud EU, European infrastructure in Frankfurt that you region-lock and govern through Auris, with every session attributable.
Delta integrates with Auris IAM. Access to each machine follows your group policies: Engineering reaches production servers, Finance reaches their workstations, contractors get kiosk access. No shared passwords per device, no flat roster to maintain.
Every session is logged with operator identity, machine, duration, and data transferred. Enable recording on specific machines for regulated environments. Export the full log for NIS2 and GDPR compliance audits. Data never leaves EU infrastructure.
The same daily experience as TeamViewer or AnyDesk, without the per-seat licensing, the bolt-on SSO, or a relay you can’t keep in the EU.
| Delta | TeamViewer | AnyDesk | |
|---|---|---|---|
| Free for commercial use | |||
| No per-seat or per-device fees | |||
| EU-region relay path | |||
| SSO via your IAM (Auris) | |||
| One integrated stack (IAM · RMM · remote) | |||
| Pricing model | Free — AI optional | Per seat | Per device |
Comparison of publicly documented capabilities, 2026. TeamViewer and AnyDesk are trademarks of their respective owners.
Delta is built for operators who have to answer for the connection path — not just open it.
Run Delta under your own brand with a relay you can explain to every customer. No consumer SaaS in your support stack.
Reach servers, workstations and kiosks on demand, with access tied to your real IAM groups instead of shared passwords.
Finance, healthcare and public sector where every session must be attributable, recordable and kept inside the EU.
Delta plugs into the rest of Altovar — one identity, one console, one vendor.
Delta is designed for regulated environments: finance teams, healthcare IT, and MSPs with customers that ask questions about data paths. Every default favors security over convenience.
Unlimited devices, unlimited technicians, commercial use — all free, forever. The only thing you ever pay for is the optional AI assistant: plans like the AI tools you already use, or pay as you go.
Delta is free for everyone, including commercial use, with unlimited devices and technicians. Only the AI assistant is paid — per-user plans with a generous monthly allowance (fair use); beyond it you continue on pay-as-you-go. Prices exclude VAT.
Free for everyone, commercial use included — unlimited devices and technicians. You only pay for the optional AI assistant.
For MSPs that need to run Delta under their own brand, teams that need a dedicated relay with SLA support, and regulated environments with specific deployment requirements.